Sunday, July 5, 2009

*exhales*

Wow. This morning was without a doubt the craziest shift I have ever worked here. 68 rooms checked out. Well, actually, 67, one still hasn't. I should probably look into that.

Some highlights
  • The woman who had 5 different rooms under her name trying to settle up her bill. Didn't bother to you know, talk to each of the family members in those rooms to settle up the bill. Had to do it at the desk, with 5 people in line behind her.
  • The 3 women sharing a room splitting the check- one paid by credit card, one paid by check, and the third with cash. I don't make this crap up.
  • Note to public: if you don't want people to think something *ahem* obscene occurred in your room, don't leave rose petals in the tub and an empty carton of whipped cream in the garbage. Actually, let me revise. Just don't do it, regardless of what you want people to think; many many unneeded mental images
  • another note: just because you can't figure out how to work something, doesn't mean it's broken. Saying something is broken when in fact you just can't figure it out makes you look like an idiot, far more than admitting you can't figure out how to work it does.
  • This is a 136 year old hotel. An occasional spider is going to get into the hotel. This does not give you permission to exaggerate and tell the front desk clerk that there are "tons" of spiders in your room. Tons does not = 2.
  • The fact that your kids were ill last night is lamentable. It does not, however, entitle you to a late check out. Neither does it entitle you to be an asshole when the front desk clerk explains that you don't get a late check out.
  • Best overheard of the day:

Toddler: mommy i gotta go potty

mom: go ahead

Toddler: come with me

mom: I can't go into the men's room because I'm a girl

Toddler: Mom, I wish you were a boy.

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